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Missing Folders in Emails

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Missing Folders in Emails

Since my email was upgraded I am now missing a number of folders which I need.  How do I go about getting them back including the emails saved in those particular folders?  I already checked and they are not hidden under any other folders in my list.

Thank you.

Accepted Solution

Re: Missing Folders in Emails

I received your private message, thank you for getting back to me. I'm glad that everything is working fine. Please feel free to reach me at any time. Have a wonderful day Smiley Happy

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Official Employee

Re: Missing Folders in Emails

Hi gumma6, I can certainly look into your email folders issue. Could you please send me a private message with the affected email address and names of the missing folders?

 

Click on my name "ComcastElla", then click "Private Message Me".

 

Thank you. 




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Official Employee

Re: Missing Folders in Emails

I received your private message, thank you for getting back to me. I'm glad that everything is working fine. Please feel free to reach me at any time. Have a wonderful day Smiley Happy




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon