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Microsoft Surface Pro 4 / Surface Book - Slow WiFi

Official Employee

Microsoft Surface Pro 4 / Surface Book - Slow WiFi

If you are experiencing slow WiFi speeds on your recently purchased Microsoft Surface Pro 4 or Surface Book, you may be encountering a known Microsoft issue present when connected to your XFINITY Wireless Gateway. Per Microsoft, this issue only impacts a small number of customers.

 

Microsoft is currently working on a fix and expects this issue to be resolved in an upcoming Windows Update. Check with Microsoft Support for more details.

 

In the meantime, Microsoft has identified a work-around that involves updating the registry key setting. For more information on updating this driver setting, please visit Microsoft Support here.




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