Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Microsoft Outlook 2013

New Poster

Microsoft Outlook 2013

As always I clicked on Microsoft Outlook 2013 on my laptop to open my email and I get an error message that says - "Cannot start Microsoft Outlook.  Cannot open the Outlook window.  .The set of folders cannot be opened." Then it list where the file is location and then gives my COMCAST email address with "pst" at the end of it.  HELP.  Have never had any problems with anything  for 2+ years.  Don't know who to contact for help..  THANKS.

Bronze Problem Solver

Re: Microsoft Outlook 2013

Office has a file called scanpst.exe in 2013 32 bit it is located at Program Files\Microsoft Office\Office15  Run it and see if it repairs the PST file.