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Microsoft Edge but Internet Explorer needed to get to Account

Frequent Visitor

Microsoft Edge but Internet Explorer needed to get to Account

Using Web Browser Microsoft Edge I can go to Comcast.net or Xfinity.  However when I click for my account I get a blank page.  I finally found to get to my account, I had to go to Comcast or Xfinity first then when I click on my account and it goes to a login blank screen I have to go to settings on my web browser and tell it to open this page with Internet Explorer.

This has been a year of one mistake after another with Comcast.

Official Employee

Re: Microsoft Edge but Internet Explorer needed to get to Account

Hi AlienAbducted. We're sorry you were having trouble using our website. I can assist you here if you are still experiencing the my account page loading issue. 

 

Are you experiencing this same issue when trying on a different web browser? 




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