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Maintaining an email address after changing carriers

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Maintaining an email address after changing carriers

How do I (can I) keep using an existing Comcast email account after cancelling servive from Comcast

 

Service Expert

Re: Maintaining an email address after changing carriers

When a customer disconnects or downgrades Internet and/or Voice service and has accessed their Comcast.net email at least once in the 90 days before doing so, they will automatically receive an email letting them know that we are keeping their email address active.

Their email account will remain active as long as it is accessed at least once every nine months.
This change applies to both active primary and secondary email addresses.
Customers can opt to permanently close their email account via My Account, if they wish to do so.




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Re: Maintaining an email address after changing carriers