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Mailto links come up blank

Regular Visitor

Mailto links come up blank

When I am on a website and I see a link with a persons name and click it, the Xfinity email site opens but the address bar is blank. It should have the persons email in it.  I am using Chrome.

Email Expert

Re: Mailto links come up blank

What program (email client) are you using as the default "mailto" program on your computer?  You need something like Outlook, Thunderbird, Windows Mail, etc.




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Regular Visitor

Re: Mailto links come up blank

I use the XFINITY Web page and chrome browser. I discovered if I copy and paste the link (which is the adressee's name the email address works. If I just click on it, it opens to to email page but the address is blank.