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Hey guys -
Hoping someone can help.
I use Mac OS X 10.10.4 Yosemite and have never, even pre yosemite, been able to send email from my Outlook.
I use Outlook "2010" - but technically speaking it is MSO 2010 - 2011 Edition for Mac.
Here's a screenshot:
After recently upgrading I figured I would really pour myself into figuring this thing out and I've been playing with all kinds of settings every which way I can, based on what is literally a plethora of forum links from people with similar issues.
Cutting to the chase, I would really love to set up my Comcast account via IMAP, but when I tried doing that this morning, I got so bumbled in errors and messups that I was unable to even receive email, so I am currently back at square one with these settings, which allow me to receive email on Comcast, but not send email outgoing:
Screenshot of the error I receive when trying to send:
I'd be very grateful for any help - currently having family email me on my personal account and receiving it while sitting at my desk at work, but still having to either A) login to the online webmail to respond or respond via my iPhone 6. ..... as you can imagine it is both frustrating and cumbersome.
To switch to IMAP, you want to use the incoming server: imap.comcast.net
The Outgoing server is smtp.comcast.net
The Incoming Port is 993 with SSL
The Outgoing Port is 465 with SSL On
This server requires authentication must be checked.
Do NOT check SPA (Secure password authentication)
See the screenshots below. If you need fuirther help, post back again.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
I followed your settings and got a similar message to what was happening when I tried this earlier - see below - it's saying LOGIN failed but yet I'm using the same password as always.
Do you have some sort of anti-virus or firewall on your Mac? Can you, from Terminal.app, connect? "telnet imap.comcast.net 993" You're just looking to see if it connects or times out.
Hi CC_AA - thanks sooo much for getting back to me. It means a lot!
I am able to connect to imap via that port in Terminal, see attached.
Two more things to try (since you're on a Mac):
1) openssl s_client -connect smtp.comcast.net:465
(takes a second, ignore the output, when it gets to the part where it says "omta-ch2-05v.sys.comcast.net" or similar, just type "quit"
2) telnet smtp.comcast.net 587
(when it says the hostname, type "quit")
Oh, it appears you got this working late last night?
Can you confirm you have this working? My next suggestion is to go directly to our comcast.net and log in to confirm your UID/Password are correct.
Let us know how that goes.
It seems that you have all the correct information but the password is still being rejected. This can happen sometimes if the web login password and IMAP password get out of sync.
To sync the passwords, go to https://customer.xfinity.com/Secure/UserSettings/Flows/ChangePassword and login to your account, then follow the change password instructions on the resulting page.
Once you change your web password (which should force a sync with the IMAP password), you can either:
1) go to outlook and try with the new password in outlook
2) use that same link to change the password back to your old one and then try outlook with the original password
Please let us know if this procedure works or not.
Moose, if you did not get this to work. I believe I might have the solution. You need to use 587 as your outgoing port, but you must also go into the Advanced Tab and make sure that the Drop down for Authentication is "Use Same Settings as Incoming Server"
Let me know how this works out!
I am in the same boat and tried everything above, including incoming 993 and outgoing both 465 and 587. I also tried resetting my password to sync it to imap, and then updated it on my iphone and recvd email on my phone with the new pw. I was able to connect to imap via termapp. When I attempt to send/receive all I get an error message: OK IMAP4 ready - but will not receive email. Please help - very frustrating!