Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,364

members

54

online now

1,954,187

discussions

Top

MIssing a "group" from my email address book

Regular Visitor

MIssing a "group" from my email address book

I had a group set up in my address book "century 02 gold" it is now not showing so I can not add new members to it but when I do email it will bring up the group with all contacts. please advise

Email Expert

Re: MIssing a "group" from my email address book

Assuming you are on the new email format-------To the left of "Groups", do you see a small black arrowhead?  If so click on it.  Does the group folder reappear?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: MIssing a "group" from my email address book

not sure if im on the new "email format" cant see an arrow to left of groups, how can I tell or what do I do to get new email format?? thk u