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Lost file folders: Important Documents, and one that I added: Ancestry

New Poster

Lost file folders: Important Documents, and one that I added: Ancestry

I have no clue how to look for these lost files.  This happened with one file folder years ago, but I don't remember how I recovered it. 

Just want to reiterate that it is the whole file that's missing, not just the emails that were inside.

Frequent Visitor

Re: Lost file folders: Important Documents, and one that I added: Ancestry

that happened to me a couple of weeks ago, I lost 4 out of 5 person folders (they just disappeared), I went around and around with comcast and their so called experts. I got elevated to the highest tech support level but they couldn't recover them and said they had no idea how they disappeared, that I was basically SOL. It has something to do with the email change over, they have bungled that from the start and are in a deep hole they can't get out of. Sorry for your loss but you will never get it back.

 

New Poster

Re: Lost file folders: Important Documents, and one that I added: Ancestry

Thanks for your reply.  Comcast can be so annoying sometimes, especially when it comes to their email.