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Lost email following outage on 12/20

New Poster

Lost email following outage on 12/20

I am missing a significant number of emails that were expected during the outage in the "west of Philadlelphia" area on 12/20.  Are they gone forever or can we expect Comcast to forward them eventually.  There were postings on the internet that they were upgrading a server.  If we're not going to get them back and check in the column for reasons for me to consider abandoning Comcast after 20 years with recently deteriorating service.

Thank you.

Email Expert

Re: Lost email following outage on 12/20

Call Comcast security and see if they can retrieve them for you-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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New Poster

Re: Lost email following outage on 12/20

Thank you for your response.  I've been away and haven't had a chance to reach out to them yet, but wanted to express my thanks.  Happy New Year!

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