Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,571

members

76

online now

1,953,453

discussions

Top

Lost email account

New Poster

Lost email account

Somehow, I lost an email address on my iphone, computer and in the Comcast system.  I did

nothing that would have caused it but, I cannot get it back.  Any ideas?

 

Colorado Springs 

Email Expert

Re: Lost email account

Assuming you are talking about a Comcast email account-------does it show up in your "My Account" page when you sign into your Primary account?  Deleting it from the phone or your desktop email client would not delete it from Comcast.  Only the Primary account holder has the ability to do that.

 

Or are you referring to something else?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon