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Losing my footer when I "reply all"

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Losing my footer when I "reply all"

Hi All

Since Comcast changed the format of emails, I'm frustrated about not always having an option to "reply all".  Instead I can hit reply or "quick reply all".  This is a problem for me as the "quick" option drops my legally required confidentiality disclosure as well as my signatory line and link to my website.  Occasonally, I have an option to reply all but it's rare that I can find it.

 

Help?

Margaret

Service Expert

Re: Losing my footer when I "reply all"


@mspmft wrote:

Hi All

Since Comcast changed the format of emails, I'm frustrated about not always having an option to "reply all".  Instead I can hit reply or "quick reply all".  This is a problem for me as the "quick" option drops my legally required confidentiality disclosure as well as my signatory line and link to my website.  Occasonally, I have an option to reply all but it's rare that I can find it.

 

Help?

Margaret


If you're in the new email [https://connect.xfinity.com/appsuite/] you should see this tool bar above your opened email:

 

reply to all recipients.jpg 




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Email Expert

Re: Losing my footer when I "reply all"


@mspmft wrote:

Hi All

Since Comcast changed the format of emails, I'm frustrated about not always having an option to "reply all".  Instead I can hit reply or "quick reply all".  This is a problem for me as the "quick" option drops my legally required confidentiality disclosure as well as my signatory line and link to my website.  Occasonally, I have an option to reply all but it's rare that I can find it.

 

Help?

Margaret


In addition to what "Again" posted, you can also access "Reply all" by clicking on the "hamburger icon at the right end, like this---------------

 

 

Screen Shot 2018-03-06 at 3.46.23 PM.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

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