Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,424

members

19

online now

1,954,207

discussions

Top

Looking for my comcast storage of photo albums

New Poster

Looking for my comcast storage of photo albums

I need help locating my saved pictures through Comcast.  I have albums saved for years, but can not find how to locate them

Service Expert

Re: Looking for my comcast storage of photo albums


cin3 wrote:

I need help locating my saved pictures through Comcast.  I have albums saved for years, but can not find how to locate them


Most likely, you were using Comcast Internet to access your CLOUD storage... which Cloud Service are you subscribed toi?

 

-=Ray=-



The Support Forums are "public" forums and you should not post identifiable information (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers,the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing.  Please ensure your post is in the correct Forum to begin with.  Please do not send me Private Messages for personal help but instead use the Forums to allow everyone to read and offer comments to assist you.  Comcast employees are identified with RED lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Service Expert

Re: Looking for my comcast storage of photo albums

If you were using Comcast's Personal Web Pages to store your photos you would need to go to https://publish.comcast.net/home/index to get to them.  Just a reminder, after October 8th, this area will no longer be accessible, so anything you have stored there needs to be removed before that date or it will be lost.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon