Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,310

members

49

online now

1,954,156

discussions

Top

Left hand column with folder list cannot be shrunk since yesterday

Frequent Visitor

Left hand column with folder list cannot be shrunk since yesterday

Up until yesterday, I have been able to change the width of the left hand pane in email that has the folder list.  It seemed to take on a life of its own yesterday and grew to more than double its necessary width taking up a lot of real estate. I am unable to shrink it down by positioning the cursor on the line and sliding it over like I used to.  Anyone know of any solution to this?

 

 

Email Expert

Re: Left hand column with folder list cannot be shrunk since yesterday


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session.

If that doesn't do it, then try using a different browser and see if you can duplicate the problem that way. If it works OK then you will know the problem probably lies with the first browser. eg: if you are using Internet Explorer, try Chrome or Firefox.








Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Left hand column with folder list cannot be shrunk since yesterday

Thank you for your suggestions.  None of them solved the problem - I usually use Firefox, but tried both Chrome and Edge.  Comcast - it is you, not me.