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Large Amount of Email Being Directed to Spam Folder

Frequent Visitor

Large Amount of Email Being Directed to Spam Folder

Recently a large amount of email being sent to me is being directed to my Spam folder when it is legitimate email.  Why is this occurring?

 

I have also learned that some of the email that I have been sending to other Comcast users is also landing in their spam folder.  This does not seem to be an isolated issue.

Gold Problem Solver

Re: Large Amount of Email Being Directed to Spam Folder

Comcast Security Assurance may be able to help you with this. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.