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Kudos button not working

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Kudos button not working

I got a great response to another post I made, and I want to give the responder kudos.  When I click on the kudos button below the response, it briefly changes size and color but does not increment the count.  Win10, Chrome, pop-up blocker off.  Xfinity support thought it might be a browser issue, so I tried it in Edge as well, still doesn't work.

 

Any suggestions/solutions out there?

Accepted Solution

Re: Kudos button not working


llnpaypal wrote:

I got a great response to another post I made, and I want to give the responder kudos.  When I click on the kudos button below the response, it briefly changes size and color but does not increment the count.  Win10, Chrome, pop-up blocker off.  Xfinity support thought it might be a browser issue, so I tried it in Edge as well, still doesn't work.

 

Any suggestions/solutions out there?


Make sure you're clicking on the thumb and not just anywhere within that "button". 

View answer in context
Email Expert

Re: Kudos button not working

It could be you were trying in a closed thread.  Does the reply button still work?




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Service Expert

Re: Kudos button not working


llnpaypal wrote:

I got a great response to another post I made, and I want to give the responder kudos.  When I click on the kudos button below the response, it briefly changes size and color but does not increment the count.  Win10, Chrome, pop-up blocker off.  Xfinity support thought it might be a browser issue, so I tried it in Edge as well, still doesn't work.

 

Any suggestions/solutions out there?


Make sure you're clicking on the thumb and not just anywhere within that "button". 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Regular Visitor

Re: Kudos button not working

Well... as strange as that answer is...that works. You have to click the actual thumb inside the button, not the button. 

Soooo...why make a button that doesn't actually work like a button...?!? That was confusing me, too. Not a great community site experience if I had to actually search for how the kudos button works or "kudos button not working"...nothing like wasting my time further...

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