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Keeping Comcast E-mail Address without Comcast Internet Service

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New Poster

Keeping Comcast E-mail Address without Comcast Internet Service

Good evening... We just moved to an area of Phoenix, AZ that does not offer Comcast as an internet provider.  Can we keep our Comcast e-mail addresses when using Cox as the internet provider?   Thanks!

 

 

Accepted Solution

Re: Keeping Comcast E-mail Address without Comcast Internet Service

You can still use your Comcast.net email address if you logged into your account in the 90 days prior
to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.

 

For reference, see http://customer.xfinity.com/help-and-support/internet/email-only-faqs
and http://customer.xfinity.com/help-and-support/internet/using-email-only

View answer in context
Gold Problem Solver

Re: Keeping Comcast E-mail Address without Comcast Internet Service

You can still use your Comcast.net email address if you logged into your account in the 90 days prior
to disconnecting your service. Your email account will remain active as long as you access it at least once every nine months.

 

For reference, see http://customer.xfinity.com/help-and-support/internet/email-only-faqs
and http://customer.xfinity.com/help-and-support/internet/using-email-only

Regular Visitor

Re: Keeping Comcast E-mail Address without Comcast Internet Service

Never knew this-just the answer I was looking for.

Thanks

New Poster

Re: Keeping Comcast E-mail Address without Comcast Internet Service

Thank you!