Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,744

members

14

online now

1,952,672

discussions

Top

Junk emial

Regular Visitor

Junk emial

In the last 3 weeks or maybe more, I've suddnely started getting daily junk mail / spam on my comcast.net email.  I never used to get any.  Did they remove filters?

Email Expert

Re: Junk emial

No, spam is cyclical.  Comcast has not turned off the filters.  I'm going to escalate your post to the forum adminstrator because I'm seeing a sudden spate of posts just like yours.  Maybe something else is going on.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Administrator
Administrator

Re: Junk emial

I reviewed this from our end and the spam filters look well. Can you send me a private message with the username you are experiencing the problems? For future reference, usually the best team to reach out for this type of issues would be our security assurance team at 1-888-565-4329 or emailing them abuse@comcast.net  
https://constantguard.xfinity.com/help/  -FC 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Email Expert
Moved:

Re: Junk emails 250!

Removed for by-passing language filters

 

Also closing 6 month old thread