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Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

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New Poster

Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section.  Makes me very concerned.

Accepted Solution

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

Our engineers have found the issue and e-mail functionality should be recovering shortly.

 

Thank you for your patience and sorry for the inconvenience.

 

View answer in context
Silver Problem Solver

Email outage, April 10

Looks like email is totally down again. Webmail give an error. POP interface doesn't work. Connect app doesn't work.

 

Horrible, simply horrible reliability.

Frequent Visitor

Re: Email outage, April 10

Down in Delaware too. Comcast can change their name to Xfinity all they want, still the same crappy service.

Frequent Visitor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

Same here in Delaware, no information from Comcast, per usual.

Regular Visitor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

I have been having similar issues in Tennessee for a couple of days. I tried livechat. The rep said he made some changes to my settings that should prevent the problem from recurring, but it's still there.

Silver Problem Solver

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

Same here in Chicago. Total outage: webmail gives error trying to connect to server. POP interface gives error. Connect app gives error.

Contributor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

"We're sorry. It looks like something went wrong. Please try again in a moment." I can log in but nothing appears. In New Jersey.

Contributor

Re: Email outage, April 10

"We're sorry. It looks like something went wrong. Please try again in a moment."

Contributor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

As of 3:20 Boston time Monday, continuous error message unable to access e-mail.

 

 

The interface simply does not work. This is a consistant, overwhelming,  and long standing problem that Comcast just will not fix. 

 

This is absurd.

Contributor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

It has been a roller coaster since the emai lupdate. Time for Comcast to step up and start issuing account credits.  Glad I don't run my business with them.

Frequent Visitor

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

I am down here in Philadelphia

 

New Poster

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

No email here in CT either. Outlook or webmail.

 

Official Employee

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

We are aware that some customers are having issues with their XFINITY email service. We apologize & appreciate your patience while we work to fix.

 

I will update this thread when we know more.




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Official Employee

Re: Is there an email outage 4/10/17 afternoon? No capability and blank screens in email section

Our engineers have found the issue and e-mail functionality should be recovering shortly.

 

Thank you for your patience and sorry for the inconvenience.

 




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