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Is there a size limitation on recovering deleted items?

Visitor

Is there a size limitation on recovering deleted items?

When I right click on the trash folder and select 'Recover Deleted Items' a dialog appears that shows deleted emails that are up to 18 months old.  However it seems like not all my deleted emails are there.  I am trying to find some emails that I deleted about a year ago that have document attachments.  Is there a size limitation on the emails that are recoverable?

Email Expert

Re: Is there a size limitation on recovering deleted items?

The "Recover Selected Items" feature is only supposed to go back two weeks.  So what you are seeing is an anomaly of some kind.  No, there is no size limit except the maximum size of an email which is 25Mb in Comcast.  And no, there is no way to recover something that was deleted that long ago.




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