Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,016

members

1,137

online

36,160

topics

Top

Is it possible to set up rules for spam?

ANSWERED
New Poster

Is it possible to set up rules for spam?

recently spam has increased, using repetitive content but different 'from' addresses each time. is there a way to set up filters to automatically drop content-related emails into spam folder?

 

Accepted Solution

Re: Is it possible to set up rules for spam?

I was finally able to sort out the path to get the answer to this. If you're having trouble too:

Xfinity connect > Email > Settings > Mail > Filter rules > Add new rule

Thanks!

View answer in context
Email Expert

Re: Is it possible to set up rules for spam?

You should be able to using either Subject or Contents as the condition.  But often the spammers will make a small change in the content too.  So it's never-ending.  You're probably better off just marking stuff as spam whenever it gets to the Inbox.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Is it possible to set up rules for spam?

I was finally able to sort out the path to get the answer to this. If you're having trouble too:

Xfinity connect > Email > Settings > Mail > Filter rules > Add new rule

Thanks!

Service Expert

Re: Is it possible to set up rules for spam?


dmwinship wrote:

I was finally able to sort out the path to get the answer to this. If you're having trouble too:

Xfinity connect > Email > Settings > Mail > Filter rules > Add new rule

Thanks!


I can't find that in today's release.  Where is it?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Email Expert

Re: Is it possible to set up rules for spam?


RobertWy wrote:

dmwinship wrote:

I was finally able to sort out the path to get the answer to this. If you're having trouble too:

Xfinity connect > Email > Settings > Mail > Filter rules > Add new rule

Thanks!


I can't find that in today's release.  Where is it?


In the new format click on the gear icon to the right under your name and you will see Settings.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 4 replies
  • 330 views
  • 0 kudos
  • 3 in conversation