Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,327

members

5

online now

1,953,177

discussions

Top

Internet

New Poster

Internet

When I am on the road, I cannot access my email...I can sign on to my account but not the email.

Official Employee

Re: Internet

cwhitney42,

There was an outage yesterday which did prevent some customers from accessing their email.  The issue has not been resolved.  We apologize for the inconvenience.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Internet

I have been having issues since Saturday. My username and password has been the same and now I can't get any emails because it states my username and password is incorrect.