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Internet slow, text message faulty

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Internet slow, text message faulty

Since we got the new security-included package, the internet is slow or freezes up, and (most especially, because I communicate with Grandchildren with this) text message does not even show all the scroll buttons, so I can't go up to see what has been said.  The frustration makes me think we could get along just fine without Comcast.  SO UPSET.