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Internet has stopped working message

New Poster

Internet has stopped working message

The message box pops up with:  The Internet has stopped working.   Or Comcast has stopped working.  Constantly, every time I am trying to work in a program. 

Email Expert

Re: Internet has stopped working message

Who or what is generating these messages?  Can you post a screen shot of the error message?




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I am an XFINITY Forum Expert and I am here to help.
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New Poster

Re: Internet has stopped working message

it's a small box that pops up in the middle of any screen and "_________ is not responding with a tab to click which says Recover Webpage

Email Expert

Re: Internet has stopped working message

OK can you post a screen shot?  Redact any personal information it might contain like an email address.  I'm not sure I've seen this before.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon