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Ininity Mail Draft folder will not open

Regular Visitor

Ininity Mail Draft folder will not open

I use Xfinity Mail The Comcast version? Do you use an email client? No Which browser/version do you use? Fire fox I have you cleared your browser cacheoperating system? XP Details of the problem you are having. I receive mail can open and clear deleted folder  CAN NOT open my draft folder containing 6 drafts, Any suggestios appreciated

 

Service Expert

Re: Ininity Mail Draft folder will not open


Ron85 wrote:

I use Xfinity Mail The Comcast version? Do you use an email client? No Which browser/version do you use? Fire fox I have you cleared your browser cacheoperating system? XP Details of the problem you are having. I receive mail can open and clear deleted folder  CAN NOT open my draft folder containing 6 drafts, Any suggestios appreciated

 


Try clearing your browser's cache and cookies, close and restart the browser and see if that helps with your issue.


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Regular Visitor

Re: Ininity Mail Draft folder will not open

I deleted the FIREFOX Cache  but NOT the cookies  I searched the cookies and found one that was fortheemail todirect to COMCAST AS I USE OUTLOOK EXPRESS FOR SAVING OLD IMPORTANT EMAILS  

 

I WAS WAS AFRAID TO DELETE THOSE COOKIES 

NOTE  I DO NOT SEND EMAILS  OR USE DRAFTS USING OUTLOOK EXPRESS.

 

MY INFINIY MAIL WORKS FOR ALL BUT DRAFTS  IT SAVES THEM BUT I CAN NOT OPEN THE FOLDER TO GET THE DRAFTS  , NOW UP TO 7

RON85