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Infinty email Connect problem

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Infinty email Connect problem

when I forward or print an email the mailboxes column, ie, inbox, sent, drafts, spam, my music, pictures, save, shows up so all the text is to the right and some of the text on the right is cut off.  Both my printers work fine and am able to forward and print my documents and files with no problem.  How can I correct this problem.  Please Help.