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Importing Outlook Contacts to Comcast Address Book

New Poster

Importing Outlook Contacts to Comcast Address Book

How do I go about taking a file containing my Outlook contacts from my job and loading them to my Comcast account?

Email Expert

Re: Importing Outlook Contacts to Comcast Address Book

I don't have Outlook, but basically what you need to do is export your contacts in the form of either a .csv file or a vCard file.  Here is how you do that in Outlook 2010----------

 

http://office.microsoft.com/en-us/outlook-help/export-contacts-HA101870639.aspx

 

You didn't say which version of Outlook you have but I imagine they are all pretty similar for that.  Once you have exported the information you a place on your computer you can find it easily like the desktop, you then would open the address book in the Comcast account and import them.  Once you have the address book open look for "Build Your Address Book" and follow the prompts.




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New Poster

Re: Importing Outlook Contacts to Comcast Address Book

I have exported my Outlook 2010 contacts into a .csv file.  Xfinity soes not import due to incorrect file format.  Any suggestions?  Thanks

Email Expert

Re: Importing Outlook Contacts to Comcast Address Book

The address book is actually provided by a company called Plaxo.  They are a subsidiary of Comcast.  You can sign into your address book by going directly to their website--------------

 

https://www.plaxo.com/

 

Use your Comcast user ID and password to sign in there, and then try the import again.  If it still doesn't work, send them an email and describe what you are doing.  They are pretty good about responding within 24 hours-------------

 

helpme@sv.comcast.com




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New Poster

Re: Importing Outlook Contacts to Comcast Address Book

Worked!  Thanks

Email Expert

Re: Importing Outlook Contacts to Comcast Address Book

Others reading this thread will want to know------what worked for you?  Did you email them or just do the import from the Plaxo webpage?




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