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Importing GMAIL address book into COMCAST address book

New Poster

Importing GMAIL address book into COMCAST address book

Have been trying to import my GMAIL address book for the last 3 days.  Keep getting a message saying in essence that "Plaxo is embarrased, check back in 30 min."

Gold Problem Solver

Re: Importing GMAIL address book into COMCAST address book

Please post the entire error message you are receiving in your reply... use copy/paste to do it.

Which browser/version are you using?  Have you cleared your browser cache?  Have you tried a different browser?

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: Importing GMAIL address book into COMCAST address book

Thanks.  Will try a different browser and cleaning up the cache files

New Poster

Re: Importing GMAIL address book into COMCAST address book

CCCarole,

      Have tried a different browser to import my GMAIL address book into my XFINITY addrerss book and am still getting the following message:

 

"Ooops! There seems to be a problem.  I'll tell you what.....let us fix it and this can be our little secret.  Please wait 30 seconds and try again. "  There is a GO BACK button at the bottom that does not go back when selected.

 

Email Expert

Re: Importing GMAIL address book into COMCAST address book

The address book is actually provided by a company called Plaxo.  You can try going directly to their website and doing the import from there.  You sign in with your Comcast ID and password--------------------

 

https://www.plaxo.com/auth?secure=1

 

When you are on the landing page, click on the address book icon at the top of the screen, and then on the gear icon at the top of the list of names.

 

 




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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New Poster

Re: Importing GMAIL address book into COMCAST address book

Thanks so much for your help.  Will give it a try.