Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,810,000

members

55

online now

1,955,214

discussions

Top

IMAP

Regular Visitor

IMAP

I have an iphone and ipad and laptop. The emails are not in sync. I have to delete  emails on all my devices and emails sent from ipad do not appear on laptop etc. I read about IMAP. Has anyone done this change from POP to IMAP. Will I lose my emails.

Any help please.

 

Thanks

 

Frank

Official Employee

Re: IMAP

Hello,

 

I understand that you want to configure your devices into IMAP. Let me assist you with this.

 

First, you need to register your account in the IMAP migration page: 

https://xcsignup.comcast.net/onboardingapps/imap

 

We need to wait 24 hours for your account to be migrated over to IMAP.

 

After 24 hours, you should receive an email confirmation that your account has already been migrated to IMAP.

 

Then use these IMAP settings to configure your devices: 


Incoming server: imap.comcast.net
Outgoing server: smtp.comcast.net
Authentication ON


Incoming Port:  993 with SSL ON
Outgoing Port: 465 with SSL ON

 

I hope this helps.

 

Regards,

Queen

Comcast Silicon Valley





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Email Expert

Re: IMAP

@ComcastCSV-----------

 

I thought all Comcast email accounts were now supposed to be IMAP compliant as of several weeks ago.  There should be no further need to sign up for the beta.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Bronze Problem Solver

Re: IMAP


fcav123 wrote:

I have an iphone and ipad and laptop. The emails are not in sync. I have to delete  emails on all my devices and emails sent from ipad do not appear on laptop etc. I read about IMAP. Has anyone done this change from POP to IMAP. Will I lose my emails.


No, you won't lose any emails... unless you get caught offguard with the way IMAP works. IMAP and POP3 are two different protocols for accessing your email, but there's no "conversion" involved; each will work, it's just a matter of using the one you prefer. And, despite what ComcastCSV said, all Comcast accounts should be IMAP compatible now.