Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








IMAP server disconnected error message

New Poster

IMAP server disconnected error message

A most annoying error message pops up constantly when I have my Outlook 2007 open. It constantly informs that there is no connection with the IMAP server. This has been going on for about 2 to 3 weeks. Advanced settings allow me to extend the time out function to ten minutes but it certainly does not wait that long to time out. I use email frequrntly and have always left the connection open. This a new phenom. 

Regular Visitor

Re: IMAP server disconnected error message


Same issue here, this has been going on for at least three weeks. I would only connect three or four times a day.  Spent 45 minutes on the phone last week with a comcast tech, going through all the outlook 2007 email settings a prescribed by comcast. Nothing changed. I was then told it was an outlook problem, not a comast problem.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation