Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




IE freezes

Frequent Visitor

IE freezes

This situation just started happening to me th other day. On my xfinity homepage, if I try to hit the e-mail or any button on left side except sign in my IE freezes and I have to use Crtl-alt-del to get out. I can go yo other wed sites fine by typing in url if page is not frozen. So if I hit the e-mail button eveyrthing just freezes. Hower if I sign in thengo to the menus at the very bottom and select email it will open in the same window. Prior to this if I hit the email button on left a separate page opened for my e-mail. Also noticed now if I right clich IE button on taskbar to open a new page it freezes alos. Not sure what is going on but hoping someone can help. Thanks

Frequent Visitor

Re: IE freezes

Make sure you have the latest version of IE and any plug ins you use with it. I would reccomend going with another browser.