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IE 11 Issue

New Poster

IE 11 Issue

Comcast rolled out router update as of 12/19/17.  Rebooted router to take advantage of increased speed of blast.  Now IE 11 will not work.  No issues with Edge or Chrome.

Official Employee

Re: IE 11 Issue

Hi PLH7054,  have you tried clearing the cache and cookies to see if that corrects the issue with IE 11?

 

Thank you


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New Poster

Re: IE 11 Issue

IE 11 still non functioning.  

Official Employee

Re: IE 11 Issue

Thank you for the reply, when you say it is not functioning are you not able to pull up a window at all or just cant connect online?  Have you tried clearing cache and cookies?

 

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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