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IE 11 Issue

New Poster

IE 11 Issue

Comcast rolled out router update as of 12/19/17.  Rebooted router to take advantage of increased speed of blast.  Now IE 11 will not work.  No issues with Edge or Chrome.

Official Employee

Re: IE 11 Issue

Hi PLH7054,  have you tried clearing the cache and cookies to see if that corrects the issue with IE 11?

 

Thank you




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New Poster

Re: IE 11 Issue

IE 11 still non functioning.  

Official Employee

Re: IE 11 Issue

Thank you for the reply, when you say it is not functioning are you not able to pull up a window at all or just cant connect online?  Have you tried clearing cache and cookies?

 

 

Thank you




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon