Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,261

members

68

online now

1,952,421

discussions

Top

I have folders connected to inbox that indidnt create, how to get rid of them

Frequent Visitor

I have folders connected to inbox that indidnt create, how to get rid of them

How do I get rid of folders shown below in box? My emails gont  into I Commercials and I literally have go move them to inbox.   I fid not create the 

This happened 2years ago, took 10 months go get it gone....then this January when Xfinity updated the dmzil program it came back.  Help, I'm sick  of doing doublet work of moving email around.

 

Helen <Edited for violating forum guidelines: "Personal Information">

Email Expert

Re: I have folders connected to inbox that indidnt create, how to get rid of them

Are you using an email client like Outlook?  If so the folders may have been created by that.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon