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I cannot get into my email account, please help me

Posted by
Visitor
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Posted by
Email Expert

Message 2 of 7
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Your post was blank.

When posting, please describe your problem or question in the text box (not the subject line). The more specific information you provide, the more directly the Forum Admins and helpers can respond.

You didn't provide enough information here for us to help you. Please elaborate in a reply.

 

What problem are you having?   If you are having a problem with the Comcast.net homepage, you can find a link to e-mail at the top of the Comcast.com homepage (or the top of the forum pages).
JR




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Posted by
Visitor
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Message 3 of 7
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I'm at someone else's computer and I can not access my computer in Robbinsdale.

Posted by
Gold Problem Solver

Message 4 of 7
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BBLA wrote:

I'm at someone else's computer and I can not access my computer in Robbinsdale.


Can you please provide more details?  Are you saying that you cannot get to www.comcast.net from your friend's PC?  There is currently a problem with some Users getting to the homepage of Comcast. We do not have an ETR yet.  Read below:

We are aware of customers experiencing timeouts, latency, error 500 and login issues with Comcast.net.

 

There is no ETR at this time.

George Lunski
Comcast Help Forums Administrator
george_lunski@comcast.com
Have the Comcast Help Forums provided you a resolution to your problem? Vote here.
Have a Question about the Forums or Comcast? Visit our expanding FAQs here.


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 5 of 7
5,935 Views

unable to determine what info is needed to make my email default for new Dell...

I can access mail, but cannot figure out how to send attachments from Word

Posted by
Gold Problem Solver

Message 6 of 7
5,924 Views
Do you want to use Xfinity Connect for email, or do you want to use another email program, such as Outlook?

To send an attachment using Xfinity, in the composing window, click on attachments. A window will open showing the word 'browse'. Click on browse and navigation to where you have the word document stored. When you find it, click on Open'. That will add it to your email. Next step will be you are now back in the Xfinity window, you will see the name of your document above the area where you type in your email message. Done 😀. If you need further help, do post back again.

CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Posted by
Visitor
Message 7 of 7
3,538 Views

How in the world can I Email you when I can't get into my Emai I' ve had trouble since Comcast added Xfinity and up graded my account  Everything is stupid now.

I've just recently accessed my Facebok and my games.