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I can't access my emails

New Poster

I can't access my emails

I've tried clearing my browser, cookies, and cached items, I can log out of my comcast user name, and log into my wife's, and access her emails no problem, so it isn't the browser, also confirmed by the fact that I can't access my emails in internet explorer either, AND I tried on another computer, so it isn't my computer. I've ruled out every possible issue that I can control, so that leaves it as an issue on you guy's end. Now as I already stated I CAN open my wife's emailson here, so it seems to be isolated to my email address. Every time I try to access my emails under my comcast.net user name I get this message:

! Error

We're sorry. Something went wrong.

Please try again in a moment.

 

I NEED to be able to access my emails since that is how I run my business, so any help getting into my emails would be greatly appreciated.

Regular Contributor

Re: I can't access my emails

I stopped receiving emails shortly after 11am.  I just sent myself a test message.  Has not come though.  I am not receiving any errors, just not receiving.

New Poster

Re: I can't access my emails

I have been having the same problem sporatically over the past few weeks

Frequent Visitor

Re: I can't access my emails

Systemic problem caused by server outage caused by bad upgrade.  All this according to tech I contacted.  No estimate of time to fix.

Regular Contributor

Re: I can't access my emails

It's not just you.  I can't get my eMail on any device.

New Poster

Re: I can't access my emails

Same with me.

 

These Comcast problems are never ending!!

What are we All going to do about these issues?

 

New Poster

Re: I can't access my emails

Same with me.

 

These Comcast problems are never ending!!

What are we All going to do about these issues?