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I can not access my comcast.net email

New Poster

I can not access my comcast.net email

My comcast.net email stopped updating after 8/31/2015 and any attempts to access the account tell me my username or password is incorrect yet I changed nothing. How can I get to my email?

Email Expert

Re: I can not access my comcast.net email

Are you using only the Comcast webmail UI, or a client like Outlook or Thunderbird?  Are you sure you didn't mis-type something?




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Regular Visitor

Re: I can not access my comcast.net email

I'm using the comcast UI

Email Expert

Re: I can not access my comcast.net email

Try doing a password reset.  Navigate to the Comcast homepage, and scroll down until you see Customer Support in the left panel.  The link for a reset is in there.




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We ask that you post publicly so people with similar questions may benefit from the conversation.
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