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I am unable to access e-mails from my cell. ph. Help.

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I am unable to access e-mails from my cell. ph. Help.

I do not seem to be able top open e-mails from cell. ph. It stays stuck without ever openeing any? Thoughts?

Email Expert

Re: I am unable to access e-mails from my cell. ph. Help.

First, you need to provide better information before anyone can try to help.  Some questions------

 

1)  What kind of phone is it----iOS or Android?

 

2)  Are you using the browser to access the account, or the native mail app that came on the phone?

 

3)  Are you using the Xfinity Connect mobile app?

 

4)  What exactly happens when you try to access the email?




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