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I accidently changed my email address by changing my user id. how to get my previous email address back

Regular Visitor

I accidently changed my email address by changing my user id. how to get my previous email address back

I thought I was only changing only my user ID and learned a few hours later that my user ID is AKA my email address.  I sure would like my other email address back since I have had it for years.  Could some please help me with this setting up process.

Thank you,

Michelle

Gold Problem Solver

Re: I accidently changed my email address by changing my user id. how to get my previous email address back

Comcast Security Assurance should be able to help you with this. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.