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How to suspend email account

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How to suspend email account

I have recently divorced.  I would like to suspend/close my email accounts (3 userid), but have been told that I would have to be primary user.  I am currently "unrestricted secondary user" and my ex-wife is primary.  I no longer want to use these accounts.  Is there any way to do so without getting my ex-wife involved?

Accepted Solution

Re: How to suspend email account

If your Ex is the primary then she "owns" any secondary accounts, as she is the one paying the bill.  Is she willing to delete the accounts for you?  If not, I would call Comcast security and see if they can guide you in this situation-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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Email Expert

Re: How to suspend email account

If your Ex is the primary then she "owns" any secondary accounts, as she is the one paying the bill.  Is she willing to delete the accounts for you?  If not, I would call Comcast security and see if they can guide you in this situation-------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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