Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,932

members

30

online now

1,954,679

discussions

Top

How to sort a group of emails from Inbox into another folder?

New Poster

How to sort a group of emails from Inbox into another folder?

I've figured out how to sort the Inbox to list the group of emails I want.  Now I need to move those into a different folder that has already been created.  So far I can only do this task one email at a time.  I need to move a few hundred emails.  Does anyone know an easier way?  Select all - then click and drag doesn't seem to work.   Thanks!

Email Expert

Re: How to sort a group of emails from Inbox into another folder?

When you say you sorted the messages, do you mean you did a search for a certian criteria and now have a group of emails based on that?  First, are you still on the old email format, or the new one?  The old one looks like this----------------------

 

 

Old Email Format.jpg

 

 

The new one looks like this-------------------

 

 

New Format.jpg




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: How to sort a group of emails from Inbox into another folder?

I sorted using the "Search" box for some specific emails.  And, apparently I am using the old format.   Thanks!

Email Expert

Re: How to sort a group of emails from Inbox into another folder?

OK so when you are looking at the results of the search, at the top of the message list check the little box that selects all messages.  Then, click on "Move" in the toolbar, and select the folder you want to move them to.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon