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How to set up comcast email as IMAP instead of POP3

New Poster

How to set up comcast email as IMAP instead of POP3

I bought a new laptop/tablet convertable. It will only receive email in IMAP. I can't figure out how to format comcast email so it will receive.  I also tried to set up in IMAP on my PC using Live Mail. I get a message 'can't download folders'. 

Gold Problem Solver

Re: How to set up comcast email as IMAP instead of POP3

Change you email settings to the following.


Incoming server: IMAP.comcast.net
Outgoing server: SMTP.comvast.net
Incoming Port: 993 with SSL ON
Outgoing Port 465 with SSL ON
This server requires authentication checked.
CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: How to set up comcast email as IMAP instead of POP3

I was able to set up my email in Windows Live Mail with IMAP settings.  Now I noticed it automatically emptys my TRASH and can't seem to stop it. I always save at least one month of emails in trash in case I need to retrieve them. I tried setting 'don't sync' on the folder and it continues to empty it. How do I stop it from deleting my TRASH folder?

 

Using Windows 7, Firefox browser, Windows Live Mail.

 

Email Expert

Re: How to set up comcast email as IMAP instead of POP3

Open WLM.  At the top click on Files>>>>>>>>Options>>>>>>Mail>>>>>>Advanced>>>>>Maintenance.  Are any of the boxes checked under "Cleaning up Messages"?




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New Poster

Re: How to set up comcast email as IMAP instead of POP3

I have two of my email accounts set up as IMAP and followed your directions for both. Under Maintenance - Cleaning Up Messages: the only bolxed checked is 'Compact the database on sutdown every 40 runs'.  No other boexes checked in either account.

 

Also under 'Advanced' - 'Settings' :: There are no boxes checked in either account. I'm curious about the first box listed 'Use the Deleted Items folder for IMAP accounts. Should this be checked?

 

I also opened 'Store Folder' and this was in the pop-up box titled 'Your personal message store is located in the following folder:

~ C:\Users\Stephen\AppData\Local\Microsoft\Windows Live Mail ~

Email Expert

Re: How to set up comcast email as IMAP instead of POP3

Yes, the Deleted Items folder thing should be checked by default..




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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New Poster

Re: How to set up comcast email as IMAP instead of POP3

OK - that got it!  Deleted items are now appearing in the trash folder. Thanks!