Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,876,067

members

1,736

online

29,473

topics

Top

How to get all SENT mail into my Thunderbird's LOCAL Sent folder?

New Poster

How to get all SENT mail into my Thunderbird's LOCAL Sent folder?

I use Thunderbird as my email client on a Windows 7 system. In Thunderbird's Account Settings there is a question "When sending messages, automatically place a copy in:" and I have checked that told it to put the sent messages in the "Sent folder on My local folders."  When I write a new message and send it, the message is correctly placed in my Local Sent folder. BUT - it I write a reply to a received message and click "Send" it is placed in the Xfinity Server Sent folder.  

 

I need to have all my sent messages saved locally, both new messages and replies I send. How do I do that?

Official Employee

Re: How to get all SENT mail into my Thunderbird's LOCAL Sent folder?

Hi Anon379838,

 

Sorry for the delayed response. To get assistance with this, you will have to contact Thunderbird to ensure the setting on that end is correct. We are limited to the troubleshooting we can do on third-party services or providers. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 189 views
  • 0 kudos
  • 2 in conversation