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How to establish another (not Comcast) email account for backup

Regular Visitor

How to establish another (not Comcast) email account for backup

I receive a message instructing me to designate another email address  (not Comcast) for  backup purposes. How is this accomplislhed?

My cell phone nlumber is also requested. I do not have a cell phone.

Gold Problem Solver

Re: How to establish another (not Comcast) email account for backup

This sounds like spam.  Does the FROM area show a Comcast/Xfinity logo?

If you hover over the From field does the email address show it is from Comcast?

 

I would mark. It as spam and delete it.

CC



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.