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How to change tablet from Verizon to Comcast

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How to change tablet from Verizon to Comcast

How do I connect my tablet to Comcast?  I have dropped my Verizon account and want to connect to Comcast.

Service Expert

Re: How to change tablet from Verizon to Comcast


JAKE11910 wrote:

How do I connect my tablet to Comcast?  I have dropped my Verizon account and want to connect to Comcast.


Can you proved more details?  WHat are you wishing to connect to Comcast?  WiFi?  TV App?  Remote App?  


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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New Poster

Re: How to change tablet from Verizon to Comcast

I went to an Xfinity store and they helped me with the Xfinity connect download but when I open my tablet it still says Verizon.  I had asked Verizon to drop my account for the tablet as well as our phones but not sure the tablet got dropped.  Just wondering how I add my tablet to my Xfinity account so I don't have to pay anything to Verizon.

Service Expert

Re: How to change tablet from Verizon to Comcast


JAKE11910 wrote:

I went to an Xfinity store and they helped me with the Xfinity connect download but when I open my tablet it still says Verizon.  I had asked Verizon to drop my account for the tablet as well as our phones but not sure the tablet got dropped.  Just wondering how I add my tablet to my Xfinity account so I don't have to pay anything to Verizon.


This is very difficult to assist without seeing the tablet... if you purchased ther tablet from Verizon, it may be showing you a Verizon splash screen on start-up since the O/S would have been tailored for Verizon.  To be completely sure you are not being charged, you should call into Verizon and make sure that any accounts the tablet could be on are terminated.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Re: How to change tablet from Verizon to Comcast