Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,837

members

16

online now

1,953,739

discussions

Top

How to block emails

New Poster

How to block emails

How do I block spam emails?  Thanks.

Email Expert

Re: How to block emails

Sign in to your account, and then click on My Account at the top of the page. It will ask you to sign in again. That will take you to a page with tabs at the top. The one to the right is "Users and Preferences". Click on that, and it will open a page with Basic and Email settings. Click on Email settings, and look down the page to Spam. Click on the greyed out button to the right to turn it on if it's not already on.

 

If you get any spam in the Inbox, start marking them as Spam.  It can take time to help "train" the filters.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon