Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,610

members

66

online now

1,954,472

discussions

Top

How to assign an email address to a new user

New Poster

How to assign an email address to a new user

I have an existing Xfinity internet subscription, and have logged into my primary account in order to add a new user. That new user was added, but I can't seem to assign his own separate ...@comcast.net email address.  Any suggestions?

Frequent Visitor

Re: How to assign an email address to a new user

Comcast email servers are currently pooched. Probably not a good time to add a new user. I would wait until they fix it. Just my advice.