Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,391

members

641

online

28,952

topics

Top

How do i remove attachments to emails I what to forward

Regular Visitor

How do i remove attachments to emails I what to forward

Using xfinity email, I want to remove attachments to an email I received then forward the email.  I don't know how to remove the attachments then forward the email.

Email Expert

Re: How do i remove attachments to emails I what to forward

Bit of a job, but here it is:

 

1)  Drag and drop the message from the Inbox message list over to the Drafts folder.

 

2)  Open the Drafts folder and then open the message.

 

3)  In the toolbar over the body of the message click on "Edit"

 

4)  The attachment will be on top of the toolbar in the new Compose window.

 

5)  To the right of the attachment is a Trashcan icon----click on it to delete it.

 

6)  Click on "Save" at the bottom of the page.

 

7)  You can either send the message right from Drafts, or if you still want to forward it, drag and drop the message back to the Inbox folder.  You can then forward it without the attachment.

 

They didn't make it easy.  It took me some tinkering to figure it out.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 153 views
  • 0 kudos
  • 2 in conversation