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How do I un-span a contact?

New Poster

How do I un-span a contact?

Apparently I marked a contact as spam several days ago.  I went to the spam list to remove this name, but the spam list only contains the last days items that I marked as spam. 

 

How do I undo the spam category from contacts that I want to keep on my "non-spam" list?

 

Thanks,

joaninalameda

Gold Problem Solver

Re: How do I un-span a contact?

Reporting one message as spam one time will not have an effectIt takes mutiple reportsThink of it this way, what if you accidentally reported a well know company's emails like say, Comcast... as spam.  If it only took one report to block.... all messages from that company  to all users would be blocked.



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Regular Visitor

Re: How do I un-span a contact?

Okay I have 3 email addresses that I must have spamed by accident and now want to un spam them. I need them back in my virtual life. How do I do this?


 

Email Expert

Re: How do I un-span a contact?

It's unlikely that you accidentally marked those 3 particular senders as spammers.  You would have to deliberately have marked them as spam many times over.  If you are not getting legitimate emails from someone, then you should check to see if they are being sent to your Spam folder.  If they are not there, did the sender get any kind of bounce message?  What does it say?  If it's not that, then call Comcast security and see if there is a block in place due to prior spam issues from their domain--------------

 

Comcast Customer Security Assurance-------------------

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