Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,840

members

15

online now

1,953,743

discussions

Top

How do I remove old email messages easily

New Poster

How do I remove old email messages easily

My account shows over 13,000 emails and I would like to remove the old ones. How can I easily do this.

 

Email Expert

Re: How do I remove old email messages easily

These instructions assume you are  still using the old email format--------------------

 

From the Inbox page, go to Preferences>>>>>General>>>>>Versions. Full is the default. Click on Lite to set it. It will save automatically. Go back to Email. In the Folders pane to the left, click on "Edit". Then you will see the checkbox to clean out the Inbox folder. Just keep in mind that you can't undo this operation. Once you do it, everything is gone permanently.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon