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How do I go back to seeing each email versus the grouping by conversation?

New Poster

How do I go back to seeing each email versus the grouping by conversation?

Recently webmail has been grouping all my emails by conversation.  I can't see a way to undo that.  Anyone know?

Email Expert

Re: How do I go back to seeing each email versus the grouping by conversation?

If you are still on the old email format, On the Inbox page click on "View" in the toolbar, and you will see the option to enable or disable conversation.  If you are on the new format, at the top of the message list click on "Sort by" and you will see it as the last item listed.  Uncheck it if you need to.




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New Poster

Re: How do I go back to seeing each email versus the grouping by conversation?

Thank you!  Somehow I had conversations checked under Sort By.